The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Room Service
“The food delivered to our room was not only tasty but also great value for money, making our evening relaxing and enjoyable.” view full review
Really good Customer Care
“I was thoroughly impressed by the excellent customer service that went above and beyond to ensure my family had a great stay.” view full review
Comfortable Accessibility
“The specially designed room was comfortable and met our needs effectively, providing a worry-free experience.” view full review
Family-Friendly Atmosphere
“The hotel made us feel very welcoming for our young daughter, accommodating her needs seamlessly throughout our stay.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Lift
Coffee shop
Fire extinguishers
Sports & Fitness
Fitness centre
Golf course
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Spa & Leisure
Garden area
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Curtains
Show more
Location
Bracken Place, Chilworth,
Southampton,
United Kingdom,
SO16 3RB,
Hampshire
Map view
street view
Bracken Place, Chilworth,
Southampton,
United Kingdom,
SO16 3RB,
Hampshire
City landmarks
Park
Southampton Common
3.2
km
Museum
SeaCity Museum
5.0
km
Golf Course
Stoneham Golf Club
1.5
km
Park
Childrens Pleasure Park
990 m
Chilworth
Chilworth Ring
760 m
Park
Riverside Park
3.1
km
Church
St. Michael and All Angels Church
960 m
Nuffield Southampton Theatres
1.8
km
Avenue Campus Highfield Road
University of Southampton
2.1
km
Golf Course
Southampton Municipal Golf Course
1.1
km
Chilworth Golf Club
2.0
km
Wide Ln
Lakeside Country Park
2.7
km
The Church of Jesus Christ of Latter-day Saints
1.2
km
Eastleigh Lakeside Railway. Lakeside Country Park
Eastleigh Lakeside Railway
2.7
km
Park
Daisy Dip
1.7
km
Church Street Upper Shirley
St James Park
3.4
km
Children's Pleasure Park
1.5
km
1 Golf Course Rd
Alpine Snowsports Southampton
2.3
km
Church
St Alban's Church
1.9
km
John Hansard Gallery
1.9
km
Theatre
Nuffield Theatre
1.9
km
St. Nicolas' Church
2.0
km
Friends Meeting House
1.7
km
Church
Church of St Denys
2.1
km
All Saints Church Centre
2.2
km
Event hall
Turner Sims Concert Hall
1.9
km
Church
St Nicolas Church Stoneham
2.0
km
Steel Form
2.0
km
Puy de Dome Figure
2.0
km
Two Figures
2.0
km
Nearby
Park
Childrens Pleasure Park
990 m
Restaurants
The Pavilion Bar at Hilton Hotel
90 m
4 Bracken Place
Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
6.6/10
Nice
Rooms
7.0
Location
6.8
Service
7.5
Dining
5.2
Guest reviews
6.6/10
based on 6 reviews
3.5/5
based on 919 reviews
7.9
7.9/10 based on 1576 reviews
#23 of 31 hotels in Southampton based on Tripadvisor
Bernard
United States,
May
2024
6.8/10
My stay at the hotel was a mixed experience. The rooms were comfortable but lacked privacy due to the proximity to the outdoor smoking/drinking area. On the bright side, the staff was accommodating by letting us have the room for an extra hour for no charge. However, the dining options were hit or miss, and the location, though convenient for some activities, had its drawbacks.
Rooms
7.0
The room was comfortable but lacked privacy due to its proximity to the outdoor smoking/drinking area.
Service
9.0
The staff went above and beyond by allowing us to use the room for an extra hour at no cost.
Location
6.0
The location was convenient for certain activities but had some drawbacks, like needing to walk around to find someone for a drink.
Dining
5.0
The dining experience had a variety of options, but some dishes were inedible with disappointing customer service.
Facilities
The facilities were decent overall.
John
United Kingdom,
April
2024
6.0/10
The hotel location is great, comfortable beds, a bit of a letdown on cleanliness and the value for the price paid. Staff are exceptional and very helpful, particularly during emergencies. Dining could be improved for the price. Ideal for business travelers looking for convenience between M27 & M3 or heading to the Cruise port.
Rooms
5.0
The rooms were a bit disappointing - housekeeping walked in without knocking, felt a bit closed in due to lack of windows, and found previous guest's socks in the drawer. The presence of 3 single beds was handy though.
Service
8.0
The bar staff were exceptional and very helpful, handled emergencies well. Tea and coffee went missing but they were on top of things.
Location
7.0
The location is convenient, specially for those exploring the north side of Southampton. However, cleanliness was a concern, with some areas not cleaned for days while paying a significant nightly fee. Good for business travelers or those going to the Cruise port.
Dining
5.0
Dining had its ups and downs due to a recent bad experience. Not ideal for families with no child's menu or the absence of fruit. They were accommodating with our messy toddler the next day.
Facilities
6.0
Some improvements needed in dining experiences, but overall, the facilities were decent for a short stay.
Albert
United Kingdom,
March
2024
5.6/10
The hotel rooms were cozy and comfortable, but facing the entrance, tables and chairs arrangement led to late-night disturbances from other guests drinking. Also, the lack of mugs for tea/coffee in the room was inconvenient, requiring an early breakfast start. The service was mixed, with efforts to provide hot breakfast but also hints of reduced service for company-paid guests. The location, while beautiful in a wooded area and easy to access, was fairly isolated with little nearby. The dining experience, although offering a good choice of food, suffered from lukewarm dishes served on cold plates, diminishing the quality.
Rooms
6.0
The rooms were cozy and comfortable but faced the entrance, leading to noise disturbances. Lack of mugs for tea/coffee required an early start for breakfast.
Service
5.0
The service was a mix of efforts to provide amenities but also hinted at reduced service for guests whose companies paid. Some maintenance issues were reported.
Location
7.0
The location was lovely in a wooded area but fairly isolated with little nearby. Easy to access but lacks notable amenities within walking distance.
Dining
5.0
The dining experience had a good choice of food, but lukewarm dishes on cold plates affected the overall quality.
Facilities
Peter
United States,
December
2023
7.4/10
My stay at the hotel was a mix of positives and negatives. The room, although small and in need of updating, was cozy and peaceful. However, the unpleasant smell of damp and noise level were disappointing. The service, particularly during the check-in process, was outstanding. The location, while convenient for reaching nearby attractions, did not meet the usual standard of the hotel. The dining experience, though not worth the high price, offered a decent selection. Overall, the hotel had its ups and downs, making it a somewhat average stay.
Rooms
7.0
The room was comfortable and quiet, but could use updating.
Service
9.0
The service at check-in was absolutely fantastic.
Location
6.0
The location was convenient for nearby attractions, but not up to standard.
Dining
7.0
The dining experience was good, but not worth the high price.
Facilities
8.0
The hotel offered a variety of facilities for guests.
Alfred
United States,
September
2023
6.8/10
I had a pleasant stay at this hotel. The rooms were comfortable and very clean, surprisingly quiet despite being surrounded by motorways. The hotel had everything I needed, but walking to the exit was a bit of a trek.
Rooms
8.0
The rooms were comfortable and very clean.
Service
7.0
The staff were helpful, especially when we needed a taxi. However, they seemed a bit overstretched due to a full hotel and car park.
Location
7.0
The location was very pleasant, and it was great for visiting Peppa Pig World with free parking. However, it's a bit out of the way for exploring without a car, a half-hour bus ride away.
Dining
6.0
The dining experience was okay, but the vegetarian option lacked tomatoes and mushrooms. The buffet seemed under-staffed and overpriced.
Facilities
6.0
The hotel's facilities were average, nothing special but functional.
Owen
United Kingdom,
June
2023
7.4/10
My stay at the hotel was lovely. The rooms were clean and reasonably comfortable, with a nice view of the woodland. The hotel was quiet, and the facilities were excellent. The service was a bit mixed but overall satisfactory. The location was very convenient for accessing nearby attractions.
Rooms
9.0
The rooms were a good size, the mattress was comfortable, and the view over the woodland was pleasant. Despite being close to traffic, the noise was distant and not bothersome, especially at night.
Service
7.0
The service was decent overall, with some staff being very helpful, especially when we talked about our experience in the bar. However, others seemed disinterested and not very attentive. They did resolve a few issues promptly.
Location
8.0
The location was excellent, especially for visiting the New Forest and attractions like Paultons Park/Peppa Pig World. It was also very convenient for accessing the M3 and nearby cities.
Dining
5.0
The dining experience was a bit of a letdown. The food quality didn't match the standards of the hotel, with some dishes being cold and not worth the price. The breakfast selection was inconsistent and not well restocked.
Facilities
8.0
The hotel had great facilities, from room service to dry cleaning. However, the dining area could use some improvement to match the overall quality of the hotel.
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